Journal of Education & Social Policy

Throw Me a Life Jacket: I am Swimming in Student E-mails
Sherry A. Long, Ed. D

Abstract
As an online and face-to-face instructor at a college in Ohio, I found myself spending day and night replying to student e-mails. When discussing this issue with other faculty members, I found I was not alone in trying to keep up with the never-ending e-mails. As a result, I decided to implement an action research project focused on the following research question: Will the use of a question and answer (Q and A) subscribed forum on Blackboard reduce the number of student e-mails? Results indicate the use of a subscribed forum in all courses significantly reduces student e-mails.

Full Text: PDF