How Internal Marketing Mediates the Relationship between Teachers' Organizational Commitment and Job Satisfaction
Hsingkuang Chi, Hueryren Yeh, Jinchih Liou
Abstract
In this study, special education teachers serving in junior high and elementary schools in Yunlin County were
observed to examine the influences of organizational commitment, and job burnout, and internal marketing on job
satisfaction. A questionnaire survey method was employed to collect data. A convenient sampling approach was
adopted to administer 200 questionnaires, from which 152 valid questionnaires were retrieved effective response
rate of 76%. Research findings revealed that (a) organizational commitment significantly and positively
influenced job satisfaction, (b) organizational commitment significantly and positively influenced internal
marketing, (c) internal marketing significantly and positively influenced job satisfaction, (d) job burnout
significantly and negatively influenced job satisfaction, and (e) internal marketing mediated the relationship
between organizational commitment and job satisfaction.
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